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Elements and Performance Criteria

  1. Obtain and interpret relevant information
  2. Educate the injured person on job search skills
  3. Develop and implement job search plan
  4. Educate the injured person on job search techniques
  5. Match injured person's needs with employer requirements
  6. Complete documentation

Required Skills

Required skills

highlydeveloped communication skills to

determine and confirm information using questioning and active listening as required

capture and explain facets of job placement

liaise with others share information listen and understand

effectively communicatewith a range of stakeholder groups

use language and concepts appropriate to cultural differences

numeracy and IT skills to

perform calculations related to achieving required outcomes

use computer applications word processing spreadsheet database specific purpose computer systems to assist in achieving required outcomes

access and update records electronically

use internet information

welldeveloped literacy skills to

read and interpret documentation from a variety of sources and record and consolidate relevant related information

interpret and apply legislation regulations and policies relating to assisting injured workers with job placement activities

develop return to work plans and job search activities

research and analysis skills for accessing and interpreting relevant information

effective interpersonal skills

organisation skills including the ability to plan and sequence work

Required knowledge

legislative requirements as they relate to job placement activities for injured people

organisation requirements and guidelines as they relate to assisting injured peoplewith job placement activities

stakeholder groups available to support injured people with job placement

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

obtain and interpret legislative requirements and other relevant information to support the injured person with job placement and educate the injured person on job search skills and techniques

develop and implement job search plans for the injured person

match the injured persons needs with employers needs

complete stakeholder required documentation to support the injured persons job placement demonstrating knowledge of organisation policies and procedures relating to the injured persons job placement

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to organisation records

access to organisation policies and procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace projects and business simulations or scenarios

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Stakeholders may include:

allied health professionals

community organisations

co-workers

family members

insurers

job placement practitioners

rehabilitation specialists

reviewing and consulting medical practitioners

treating medical practitioners

unions and union representatives

vocational practitioners

work trial hosts

workplace supervisors.

Job search, placement services and employment related organisations/ stakeholders may include:

employers

employment agencies

job placement and labour hire agents

vocational rehabilitation specialists.

Negotiations may include:

development of work schedules

on-the-job assistance

on-the-job training

timing of work duties

trial periods of work.